NEGOTIATION
THE BEST TECHNIQUES TO GET WHAT YOU WANT
I have had the immense pleasure of traveling to more than 30 different countries around the world, and having shared my seminars with about 20,000 people from different backgrounds, and I am grateful for it every day of my life.
In all my travels I have noticed something very important.
Most of the people I asked the question:
Do you like to negotiate?
Was it no, or I am not comfortable, on other occasions the answer was why should I negotiate?
You have probably never noticed it, but NEGOTIATION has always been part of us, from the first day of life, and constantly remains present in our habits, until the end of our existence.
Remember when you were little, when you were hungry, what was the action that led you to get food?
Pleasure of course. (a matter of survival)
How did your mother behave as a result?
He gave you the food you needed.
In this case the negotiation is logical, and very simple.
To avoid the sorrow of having your child pleased, or simply avoiding screaming, your mother gave you the food you needed.
Or
Who will throw out the garbage that has accumulated over time?
Now, what's going on in your mind?
You may be wondering, how can I best facilitate my situation?
This type of thinking or attitude simply translates to the term NEGOTIATION.
trading examples
Her: Honey, can you get the dog out for his needs?
Him: Sure Love, I'll take the dog to do his business (in winter in the freezing cold), but could you please prepare me a hot bath when I return?
Her: Honey, the garbage can is full, could you please go and empty it?
Him: Sure Love, in the meantime could you confirm my dentist appointment?
meaning of negotiation
I am sure that all these examples have led you to understand what negotiation is, and that negotiating is not a bad thing to do, it is simply a targeted action that leads to an intelligent agreement between the parties.
the signals of trading
It is amazing how the human body behaves in different situations.
Fortunately, there are non-verbal signals, which determine the feelings and thoughts of the people you are in front of.
The body never lies, you have to be attentive, observing every single signal that can come from different parts of the body.
Would you be surprised if I told you that 55% of communication is non-verbal?
And you'd probably be even more surprised knowing that 38% is verbal intonation, and you'd be incredulous that only 7% of communication comes from the words we speak.
The face
The most muscular part of our body.
Paying attention to a person's expressions while talking about a certain topic can give you important information.
If a person's facial expression doesn't match what they're saying, that information is likely not genuine.
On the contrary, verbal and facial congruence certifies the veracity of what a person is sharing.
Example:
One of your customers at the bar:
Your cocktail is the best I've ever tasted, but your face is curled, as if you were annoyed, would you believe more in his words, or in what his face is communicating to you?
Direction of the body
Usually when we talk to a person, our body faces parallel to the person we are interacting with.
Conversely, in a conversation, the person you are interacting with is facing angularly at the door, this means that they want to get rid of the conversation quickly.
Cellular effect, one of the last.
When people in a conversation or meeting start tapping their phone repeatedly, their attention has shifted elsewhere.
Bending forward with the body means interest, on the contrary, moving away is no longer interesting.
Example:
When you see something you like, you have a tendency to lean closer to understand more of what it is.
Arms
Arms crossed, it is a symptom of closure.
A person who adapts this type of physiology is a person who is defensive and is likely to put the negotiation at risk.
However, it sometimes happens that attitudes are related to environmental factors, such as cold, or sometimes fatigue.
In this case, to avoid misunderstandings, check the physiology of the visa, but above all, also pay attention to where you are. (in February, -5 degrees in t-shirt)
Arms and legs crossed, worry.
Direction of the feet
Pour the blend created with coffee, chinotto and passion fruit into the silicone molds.
If you want you can help yourself by using a syringe to fill in the forms.
Make sure that every single shape is filled well to the brim, avoiding unpleasant formations of semi-pearls or strange shapes.
Solidification times vary from the freezer temperature you have.
The higher the temperature reduction power, the shorter the wait for pearls to form.
I also tested a very normal home freezer and quietly in one night I obtained a satisfactory result.
I also recommend not stacking the molds, being the silicone material,
(not heat conducting), this would imply additional time for the formation of the pearls.
How do I know all this?
Listening, but above all watching people while they talk was a great training ground for me, but what opened my eyes more than ever, they were my Masters and Mentors of Public Spiking, without them I would never have brought the my attention to body communication.